Quality & Safety
Holy Cross Health is committed to providing safe, quality care to every patient and family. We are committed to patient safety as a core value and strive towards the goal of zero preventable harm. Monitoring our quality and safety outcomes in the care we provide helps us to improve the way we deliver care. Each year, Holy Cross Hospital and Holy Cross Germantown Hospital:
- Incorporate The Joint Commission’s National Patient Safety Goals into our care practices.
- Proactively seek new and innovative ways to provide the highest quality and safest care for our patients.
As part of our continuing efforts to provide our patients and the community with accessible, accurate and honest data, we encourage you to review quality and safety information for Trinity Health Mid-Atlantic on the following websites. Our goal in each of the metrics is to perform better than the national and state benchmark.
Certifications and Reviews
On a routine basis, Holy Cross Health welcomes surveyors from organizations into our facilities to ensure we are consistently providing the best possible experience and outcomes for our patients. These organizations, like the Office of Health Care Quality (OHCQ) and Maryland Institute of Emergency Medical Services System (MIEMSS) and other regulatory agencies routinely work with hospitals to ensure all patients receive the highest quality, safest patient care. A rigorous review process is mutually beneficial and affirms the quality and safety of our care, which is always our top priority.
The Joint Commission
The Joint Commission, an independent, not-for-profit organization, evaluates and certifies over 22,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality and safety that reflects an organization’s commitment to meeting certain performance standards. The Joint Commission’s comprehensive accreditation process evaluates an organization’s compliance with these standards and other accreditation requirements.
Through the Joint Commission’s Quality Check® website, consumers have access to information about Joint Commission-accredited health care organizations and programs throughout the United States, as well as organizations that are not accredited by the Joint Commission.
As an active and involved partner in your care, Holy Cross Health shares quality and safety data so you have information to make the best decisions for you and your family. The clinical data found on our quality report cards are updated on a quarterly basis. The measurements included are consistent with those used by the Centers for Medicare & Medicaid Services (CMS) and the Hospital Quality Alliance (HQA) at www.hospitalcompare.hhs.gov.
Quality Reports by Category
Heart Attack
A heart attack (acute myocardial infarction or AMI) occurs when blood stops flowing to a part of the heart muscle. The lack of blood flow is often caused by a clot in one of the heart's blood vessels. Without the oxygen carried in the blood, part of the heart muscle dies or is damaged.
Click here to learn more and view our report.
Heart Failure
Heart failure, also called congestive heart failure, is a life-threatening condition in which the heart can no longer pump enough blood to the rest of the body.
Click here to learn more and view our report.
Pneumonia
Pneumonia is an inflammation of the lungs caused by an infection. Many different organisms can cause it, including bacteria, viruses and fungi. Pneumonia is a common illness that affects millions of people each year in the United States.
Click here to learn more and view our report.
Surgical Infection Prevention
The risk of wound infection can significantly be reduced by making sure patients get the right medications at the right time on the day of their surgery.
Click here to learn more and view our report.