Strategic Plan
In a time of unprecedented change in the health care industry, Holy Cross Health will engage PEOPLE in our pursuit of excellence.
We are grounded in our mission to serve together in the spirit of the Gospel as a compassionate and transforming healing presence in our communities. Every day, we are committed to becoming the most trusted provider of health care services by living our values of reverence, commitment to those who are poor, justice, stewardship, integrity and safety.
As we look to the future, Holy Cross Health will continue to be a forward-thinking health system with the knowledge and resources to help people address their needs and goals in order to achieve a better quality of life.
We are Guided to Excellence by Our People-Centered Strategies
Working together, and with our communities, we can achieve a healthier future for our community by carrying out our people-centered strategy through the following types of activities:
PEOPLE-CENTERED CARE — We focus on the patient and provide the highest quality care
ENGAGED COLLEAGUES — We create a work environment where all colleagues feel valued
OPERATIONAL EXCELLENCE — We improve our operations to provide the best experience to our patients and to each other
PHYSICIAN COLLABORATION — We partner with physicians to provide the right care, at the right time, in the right place
LEADERSHIP NATIONALLY & LOCALLY — We innovate and expand our reach in the community by collaborating with other health care providers
EFFECTIVE STEWARDSHIP — We optimize revenue and expenses so Holy Cross Health continues to thrive